Returns & Exchanges

At Arkel, we stand behind the durability of our performance gear and offer a 30-day window for returns on all unused items in their original packaging. We want to ensure you have the perfect equipment for your athletic pursuits, which is why we offer a streamlined exchange process for all our customers.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your gear in its original box, ensuring all tags are attached and the equipment is clean and unused.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of your return, we will process your refund or ship your new exchange item within 5-7 business days.